Beef Casino Privacy Policy

This Privacy Policy explains how Beef Casino (“Beef Casino,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit or use our website, mobile applications, and any related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please do not use the Services.

1. Who We Are and How to Contact Us

Beef Casino is an online gaming and entertainment platform.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details listed on our Contact Us page.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our website(s) and app(s)
  • Registered players and account holders
  • Individuals who contact us via email, chat, phone, or social media
  • Participants in our promotions, contests, and loyalty programs

It does not apply to third-party websites, services, or applications that may be linked from our Services. Those are governed by their own privacy policies.

3. Information We Collect

We collect information in three main ways: information you provide to us, information we collect automatically, and information we receive from third parties.

3.1 Information You Provide to Us

This may include:

  • Account registration data

    • Full name
    • Username
    • Password (stored in encrypted form)
    • Date of birth
    • Country of residence
    • Contact details (email address, phone number, postal address)

  • Identity and verification data (for KYC / AML and legal compliance)

    • Government-issued ID (e.g., passport, ID card, driver’s license)
    • Proof of address (e.g., utility bill, bank statement)
    • Selfie or video verification, where applicable

  • Payment and transaction data

    • Payment method details (e.g., partial card details, e-wallet ID, bank information – stored and handled according to applicable security standards)
    • Deposit and withdrawal history
    • Currency, amounts, timestamps, and transaction identifiers

  • Gaming and account activity

    • Game preferences, play history, bets placed, wins and losses
    • Bonus and promotion usage
    • Communication preferences and consent records

  • Communications with us

    • Emails, chat logs, support tickets, call recordings (where permitted by law)
    • Feedback, survey responses, and complaint details

3.2 Information We Collect Automatically

When you use our Services, we may automatically collect:

  • Technical data

    • IP address
    • Device identifiers (e.g., device ID, advertising ID)
    • Browser type and version
    • Operating system and platform
    • Language and time zone settings

  • Usage data

    • Pages and screens visited, time spent, clickstream data
    • Login timestamps and session duration
    • Referring URLs and exit pages

  • Cookies and similar technologies

    • Session cookies for basic site functionality
    • Preference cookies to remember your settings
    • Analytics cookies to understand usage patterns
    • Marketing cookies to deliver relevant offers (where consented)

You can manage cookies through your browser or device settings. Some cookies are essential to the proper functioning of the Services and cannot be disabled without affecting performance.

3.3 Information from Third Parties

We may receive information about you from:

  • Identity verification and KYC/AML service providers
  • Payment processors, banks, and financial institutions
  • Fraud prevention and credit reference agencies
  • Marketing and affiliate partners
  • Public databases and sanction lists (where required by law)

This information is used to verify your identity, prevent fraud, comply with legal obligations, and improve our Services.

Where data protection laws such as the EU/EEA GDPR, UK GDPR, or similar apply, we process your personal data under one or more of the following legal bases:

  • Performance of a contract: To create and manage your account and provide the Services you request.
  • Legal obligation: To comply with applicable laws and regulations (e.g., anti-money laundering, responsible gambling, age verification, tax, accounting).
  • Legitimate interests: To operate, secure, and improve our Services, prevent fraud and abuse, and conduct analytics and reporting, where these interests are not overridden by your rights.
  • Consent: For certain marketing activities, non-essential cookies, and other processing where required by law. You may withdraw your consent at any time.

5. How We Use Your Information

We use your information for the following purposes:

  • Account creation and management
  • Providing and operating the gaming Services
  • Processing deposits, bets, wins, and withdrawals
  • Verifying your age and identity
  • Fulfilling legal and regulatory obligations (KYC, AML, responsible gambling)
  • Detecting, preventing, and investigating fraud, cheating, and abuse
  • Managing promotions, bonuses, and loyalty programs
  • Personalizing content, offers, and recommendations
  • Providing customer support and communicating with you
  • Conducting analytics, reporting, and service improvement
  • Sending service-related notices (e.g., changes to terms, security alerts)
  • Sending marketing communications where permitted or with your consent

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

  • Enable core site and app functionality
  • Remember your preferences and settings
  • Authenticate sessions and enhance security
  • Analyze performance and usage patterns
  • Deliver and measure marketing campaigns (where allowed)

You can adjust your cookie settings in your browser or device. If we use a cookie consent banner, you can also manage non-essential cookies there. Blocking some types of cookies may impact your experience of the Services.

7. How We Share Your Information

We may share your information with:

  • Group companies and affiliates, where necessary for operations, support, or regulatory compliance
  • Service providers and processors who perform services on our behalf (e.g., hosting, payment processing, identity verification, analytics, marketing, customer support)
  • Regulatory and governmental authorities, law enforcement, and courts, where required by law or to protect our legal rights
  • Fraud prevention and risk management partners
  • Professional advisors (e.g., lawyers, auditors, consultants)
  • Third parties involved in corporate transactions (e.g., merger, acquisition, restructuring), subject to appropriate safeguards

We do not sell your personal data in the traditional sense. Where local law treats certain sharing for advertising or analytics as a “sale” or “sharing,” we will comply with applicable opt-out rights and disclosure requirements.

All third parties that process personal data on our behalf are bound by contractual obligations to protect your data and use it only for the specified purposes.

8. International Data Transfers

Because we operate in multiple jurisdictions and use global service providers, your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

Where required by law, we implement appropriate safeguards for international transfers, such as:

  • Standard Contractual Clauses approved by relevant authorities
  • Adequacy decisions recognizing an equivalent level of protection
  • Other legally recognized transfer mechanisms

You may contact us for more information about these safeguards.

9. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide the Services and maintain your account
  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, regulatory, accounting, and reporting obligations
  • Resolve disputes and enforce our agreements

In many regulated gambling jurisdictions, we are required to retain certain records (including identification, transaction, and account data) for a minimum period (e.g., 5–10 years) after account closure or last transaction. When data is no longer needed, we will securely delete, anonymize, or aggregate it.

10. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures may include:

  • Encryption in transit and at rest where appropriate
  • Access controls and authentication mechanisms
  • Firewalls and intrusion detection systems
  • Secure data centers and backups
  • Regular security assessments and monitoring
  • Staff training and confidentiality obligations

No system can be completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect unauthorized use of your account.

11. Your Rights and Choices

Depending on your jurisdiction, you may have some or all of the following rights regarding your personal data:

  • Access: To obtain confirmation as to whether we process your data and to request a copy.
  • Rectification: To request correction of inaccurate or incomplete data.
  • Erasure: To request deletion of your data, subject to legal and regulatory retention obligations.
  • Restriction: To request that we limit the processing of your data in certain circumstances.
  • Objection: To object to processing based on our legitimate interests or for direct marketing.
  • Portability: To receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
  • Withdraw consent: Where processing is based on consent, to withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.
  • Lodge a complaint: To file a complaint with a data protection authority or relevant regulator.

To exercise your rights, please contact us at [Privacy Email Address]. We may need to verify your identity before fulfilling your request. Certain requests may be limited by applicable law (for example, where we must retain data for legal or regulatory reasons).

12. Marketing Communications

We may send you marketing communications about our products, services, promotions, and special offers:

  • With your consent, where required by law; or
  • Based on our legitimate interests, where permitted.

You can opt out of marketing at any time by:

  • Clicking the “unsubscribe” link in email communications
  • Adjusting your communication preferences in your account settings (if available)
  • Contacting us at via Contact us form

Opting out of marketing will not affect service-related communications (e.g., account, security, or legal notices).

13. Responsible Gambling and Player Protection

We may process certain data to support responsible gambling and player protection, including:

  • Monitoring gameplay patterns to identify potential problem gambling behavior
  • Enforcing self-exclusion, cooling-off periods, and limits you set
  • Communicating with you about responsible gambling tools and resources
  • Sharing relevant information with regulators or support organizations where legally required

These measures are taken in line with our legal obligations and our commitment to player safety.

14. Children and Underage Users

Our Services are intended only for individuals who are legally permitted to gamble in their jurisdiction (e.g., 18+ or higher where required by local law). We do not knowingly collect or process personal data from minors.

If we become aware that we have collected personal data from an individual who does not meet the legal age requirement, we will take steps to close the account and delete or anonymize the data, subject to any legal obligations to retain certain records.

If you believe we may have collected data from a minor, please contact us immediately at [Privacy Email Address].

Our Services may contain links to third-party websites, apps, or services (including payment providers, social media platforms, and partners). We are not responsible for the privacy practices or content of those third parties.

We encourage you to review the privacy policies of any third-party services you visit or use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make material changes, we will:

  • Update the “Last updated” date at the top of this page; and
  • Provide additional notice where required by law (e.g., via email or in-service notification).

Your continued use of the Services after any changes become effective will signify that you have read and understood the updated Privacy Policy.

17. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, you can contact us via the form on Contact Us apge.

If you are located in a jurisdiction with a data protection authority or gambling regulator, you also have the right to contact that authority if you are not satisfied with our response.